Orders made before 3pm (GMT) or 9am (CST) will be dispatched the same day, except during weekends, public holidays in the UK, and busy sales/promotion holiday periods.
During busy periods, we still dispatch the vast majority of orders on the same day. However, we cannot guarantee this for all orders.
Our Delivery Services
|UK Mainland||United States||EU Countries||Rest of World|
|Express 1-2 Days||Express 1-3 Days||Express 1-3 Days||Express 1-3 Days|
|Free Shipping Over £200||
Free Shipping Over $300
Free Shipping Over €200
Free Shipping Over £200
*Delivery charges may slightly fluctuate daily with the exchange rate.Out For Delivery
Once your order has been quality checked and packaged safely, it will be handed out to our trusted courier, DHL. Please note that DHL do not deliver on weekends.
All deliveries are easily tracked via email/SMS and a signature will be required upon delivery, unless specified otherwise.
We offer an On-Demand Delivery service which allows you to choose specific delivery options to suit you. You will receive this via email and/or text message, which includes the following options:
- Deliver to a secure location without requiring a signature.
- Deliver to your neighbours, the front desk, or the concierge.
- Deliver to another address.
- Schedule a delivery date.
- Pick up at a DHL Service Point Locker/Location.
- Hold at the local depot for a period.
Custom Duties & Taxes
If you live outside the UK or EU, local customs or import duties may be charged when your parcel reaches your destination.
Recipients outside the UK or EU will be responsible for any import duties, clearance fees, and other additional charges.
All our US prices on the website include custom taxes and import duties. This allows a quick and hassle-free delivery through customs.Need Further Assistance?
Please don't hesitate to contact us. We are here to help.