Orders placed before 3.30pm (BST) or 9.30am (CST) will be dispatched the same day with our courier DHL Express, except during sale events, weekends and public holidays in the UK. All deliveries will take 1-3 working days to arrive.

Customs, Duties & Taxes

We understand the importance of free time, and since 2nd July 2024, we have made some important changes to our checkout with the sole purpose of creating a quicker and hassle-free shopping experience for you!

Once you have added your item(s) to your cart and entered your delivery address, all taxes and duties will be calculated at checkout. This will clearly indicate if the price paid is inclusive or exclusive of duties and taxes before you complete your payment.

You may be offered to pre-pay duties and taxes at checkout, however, we can’t guarantee that your order will be eligible. Should you choose not to pay for the duties at checkout, DHL Express will contact you directly once your order reaches its destination.

Out For Delivery

Once your order has been quality checked and packaged safely, it will be handed to our trusted courier, DHL Express. Please note that DHL Express do not deliver on weekends or Public Holidays.

All deliveries are easily tracked via email/SMS and a signature will be required upon delivery. Should you miss your delivery, don't worry, DHL Express will attempt the next available working day.

Need Further Assistance?

Please don't hesitate to contact us. We are here to help.