Orders made before 3.30pm (GMT) or 9.30am (CST) will be dispatched the same day, except during weekends, public holidays in the UK, and busy sales/promotion holiday periods.
During sale periods, we will dispatch the vast majority of orders on the same day. However, we cannot guarantee this for all orders.
Import Duties & Taxes
If you live inside the UK or EU, please be reassured that all local customs fees and import duties are included in the price you see on our website.
For our US customers, the prices on the website include customs tax and import duties. This allows a quick and hassle-free shopping experience.
Recipients outside the UK or EU will be responsible for any local customs or import duties, clearance fees, and other additional charges once your parcel reaches your destination.
DHL Express Tracked Delivery Service
| UK Mainland | United States | EU Countries | Rest of World |
| £6 | $20* |
€24*
|
£25 |
| Express 1-2 Days | Express 1-3 Days | Express 1-3 Days | Express 1-3 Days |
| Free Shipping Over £200 | Free Shipping Over $300 | Free Shipping Over €200 | Free Shipping Over £200 |
*Delivery charges may slightly fluctuate daily with the exchange rate.
Out For DeliveryOnce your order has been quality checked and packaged safely, it will be handed out to our trusted courier, DHL. Please note that DHL do not deliver on weekends.
All deliveries are easily tracked via email/SMS and a signature will be required upon delivery, unless specified otherwise.
We offer an On-Demand Delivery Service, which allows you to choose specific delivery options to suit you. You will receive this via email and/or text message, which includes the following options:
- Deliver to a secure location without requiring a signature.
- Deliver to your neighbours, the front desk, or the concierge.
- Deliver to another address.
- Schedule a delivery date.
- Pick up at a DHL Service Point Locker/Location.
- Hold at the local depot for a period.
Please don't hesitate to contact us. We are here to help.
